Guest has the right to cancel the accomodation agreement prior to his arrival. This cancelation has to be made in writing. Cancellation will be accepted only if it is sing by guest or his legal representative. In this case has the Hotel provider right to charge cancelation fees in these amounts:
– 30 percent from total amount, if the cancelation is made 30 or less days before the arrival,
– 100 percent from total amount, if the cancelation is made in the day of presumed arrival, if the guest doesn´t arrive at all or doesn´t inform the hotel in writing about cancellation.
BELTINE forest hotel
Ostravice 386, 739 14 Ostravice